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Hansen Surf Reviews

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Overall Rating

5.0
12 Reviews
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About Hansen Surf

Hansen Surf, a company that has been around for over 60 years, was founded by Don Hansen, who was originally from Redfield, South Dakota. The company has established itself as a leader in the production of surfboards and in surfing fashion retail.

The company boasts a large selection of over 500 surfboards, a ski and snowboard shop, and a wide range of boardshorts, surf clothing, wetsuits, and sandals. With everything you need to keep you looking and feeling coastal cool, Hansen's has something for everyone.

Hansen Surf Pros & Cons

Pros of Hansensurf.com:

  • Wide Selection of Products: Offers over 500 surfboards, ski and snowboard gear, boardshorts, surf clothing, wetsuits, and sandals from prominent brands like Quiksilver, Billabong, and Rip Curl, as well as fashion-forward brands like Brixton and Nixon.
  • High-Quality Products: Strives to provide the highest quality of surf products.
  • Excellent Customer Service: Known for its knowledgeable staff and excellent customer service, available to help customers find the right beach and surf wear and equipment.
  • Community Engagement: Acts as a pillar of the community, offering a place for surfers, beach enthusiasts, and travelers to shop, learn, and talk story.
  • Family-Owned and Operated: Adds a personal touch to the shopping experience.
  • Easy Online Shopping Experience: The website is designed to make online shopping easy and convenient, allowing customers to browse products, place orders, and track shipments.
  • 90-Day Returns: Offers a 90-day return policy for customers.

Cons of Hansensurf.com:

  • Limited Customer Service Hours: Available only from Monday through Friday from 10:00 AM to 6:00 PM PST.
  • No Specific Information on Pricing: Prices are not explicitly mentioned in the provided sources, which might be a drawback for some customers.

Additional Information:

  • Sustainability Efforts: The shop has highlighted sustainable surf videos and products, indicating a commitment to eco-friendly practices.

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Hansen Surf Customer Reviews (12)

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Richard Schriver
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Feb 12, 2023
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Salman Chichigov
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Feb 11, 2023
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Manlio Sabbatini
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Feb 10, 2023
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Feb 8, 2023

Hansen Surf Customer’s Q&A

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Hansen Surf Features and Benefits

HansenSurf.com offers several key features and benefits:

  • Wide Selection of Products: The site offers a large selection of over 500 surfboards, ski and snowboard shop, and a huge selection of boardshorts, surf clothing, wetsuits, and sandals. It carries all of surfing's most prominent labels including Quiksilver, Billabong, Rip Curl, O'Neill, Volcom, Hurley, RVCA, and Roxy, as well as fashion-forward brands like Brixton, Nixon, RAEN, and Vissla.

  • High-Quality Products: Hansen's strives to provide the highest quality of surf products on the internet and in their only store in Encinitas, California.

  • Excellent Customer Service: The site is known for its excellent customer service. They have a knowledgeable staff that lives and breathes the surf and beach lifestyle. They are available to help customers find the right beach and surf wear and equipment.

  • Community Engagement: Hansen's is more than just a surf shop. It stands as a pillar of the community, offering a place for surfers, beach enthusiasts, and travelers alike to shop, learn, and talk story.

  • Family-Owned and Operated: The business is still family-owned and operated, adding a personal touch to the shopping experience.

  • Easy Online Shopping Experience: The website is designed to make online shopping easy and convenient. Customers can easily browse through the wide selection of products, place orders, and track their shipments.

Remember, always refer to the specific instructions provided on the website. Enjoy shopping at Hansen Surfboards!

Hansen Surf Pricing

Hansen Surfboards does not provide specific pricing information on their website. However, they offer 90-day returns on all purchases, which can be found on their Shipping Charges and Transit Times page and in their Collections pages for snowboards and surf gear. For detailed pricing, it is recommended to contact Hansen Surfboards directly or check their Sale section for any discounted items.

Hansen Surf FAQs

FAQ

Hansen Surf Alternatives

Here are some alternatives to HansenSurf.com:

  1. SurfStationStore.com
  2. RipCurl.com
  3. Billabong.com
  4. JacksSurfboards.com
  5. CleanlineSurf.com
  6. Quiksilver.com.au

These websites offer similar products and services as HansenSurf.com. They provide a wide range of surfboards, clothing, and other surfing accessories. Always refer to the specific instructions provided on the website. Enjoy shopping!

FAQ

How To Open A Hansen Surf Account?

To open an account on HansenSurf.com, follow these steps:

  1. Visit the Hansen Surfboards website.
  2. Locate and click on the "Account" option, usually found at the top right corner of the homepage.
  3. On the next page, find the "Create Account" button and click on it.
  4. Fill in the required information such as email address, password, and other personal details.
  5. After filling in the details, click on the "Submit" or "Create Account" button to complete the process.

Once the account is created, you can log in anytime using your email address and password. Remember to keep your login details secure. Enjoy shopping at Hansen Surfboards!

If you encounter any issues, reach out to their customer service via email at cs@hansensurf.com or call them at 800-480-4754. They are available Monday through Friday from 10:00am to 6:00pm PST.

Please note that this information is based on general online shopping practices and may vary slightly for different websites. Always refer to the specific instructions provided on the website.

FAQ

How long does it take for Hansen Surf to process and ship an order?

Hansen Surf tries to process orders as soon as possible, but it allows up to 72 hours to process and ship your order. Orders are processed from Monday to Friday.
FAQ

Where does Hansen Surf ship from and how long does it take to receive my order?

Most items are shipped directly from Hansen Surf's single store in Encinitas, California. If you are in California, free shipping usually takes no more than 4 days in transit. Free shipping outside of California can take up to 7 days in transit.
FAQ

How much does Hansen Surf's shipping cost?

For orders over $75, Hansen Surf offers free standard shipping within the United States. The shipping charges for USPS Priority Mail are $8.00, UPS/Fedex Ground are $10.00, UPS/FedEx 2nd day air (except Alaska, Hawaii, and Puerto Rico) is $23.00, and UPS/FedEx Next Day Air (except Alaska, Hawaii, and Puerto Rico) is $40.00.
FAQ

How long does it take for my Hansen Surf order to arrive via different shipping methods?

For USPS Priority Mail, it usually takes 2-7 days in transit. UPS/Fedex Ground within California takes 1-4 business days, while UPS/Fedex Ground outside California takes 3-7 business days. UPS/FedEx 2nd Day takes 2 business days, and UPS/FedEx Next Day takes 1 business day.
FAQ

What is Hansen Surf's return and exchange policy?

Returns and exchanges can be processed within 90 days of receipt, and all merchandise must be returned with original tags. Hansen Surf is not able to provide return labels for shipments from Hawaii, Alaska, Puerto Rico, Canada, and all other international shipments or oversized packages.
FAQ

About Hansensurf.com Popular Products and Services?

Hansensurf.com is renowned for its extensive selection of surfboards, ski and snowboard gear, and a vast array of surf clothing, wetsuits, and sandals. The online surf shop boasts over 500 surfboards and features prominent surfing labels such as Quiksilver, Billabong, Rip Curl, O'Neill, Volcom, Hurley, RVCA, and Roxy. Additionally, it offers fashion-forward brands like Brixton, Nixon, RAEN, and Vissla. The store caters to a wide range of beach and surf wear needs, ensuring customers are equipped for coastal adventures. With a legacy spanning over 60 years, Hansensurf.com has established itself as a leader in surfboard production and surf and fashion retail, providing an experience that extends beyond mere shopping.

FAQ

Hansensurf.com Return Policy?

At Hansensurf.com, the return policy is quite straightforward. Customers have 90 days to return any item. All exchanges are free. If a return label is needed, it can be provided. However, if the return label provided by Hansensurf.com is used, $7.00 will be deducted from the refund.

In terms of the shipping policy, any order over $75 will receive FREE shipping. Orders are processed from Monday to Friday and it can take up to 72 hours to get the order processed and shipped out. Most items are shipped directly from their single store in Encinitas, California. Free shipping in California shouldn’t take more than 4 days in transit. Free shipping outside of California can take up to 7 days in transit. They use all three major carriers (USPS, UPS, Fed Ex) and most free shipping packages under 3 pounds will ship USPS. If a specific carrier is needed, customers can email them for accommodation. If the order is time sensitive, customers are encouraged to give them a call.

FAQ

About Hansensurf.com Prices and Cost?

Hansensurf.com is an online surf shop that offers a wide range of products. The site features a large selection of over 500 surfboards, ski and snowboard shop, and a huge selection of boardshorts, surf clothing, wetsuits, and sandals. The site also offers accessories like backpacks, luggage, beach towels, drinkware, headwear, sunglasses, and watches.

For specific product prices, the Surftech Gerry Lopez Surfboard Squirty Fusion-HD Groveler is priced between $528.75 - $566.25. The Surftech Walden Surfboard Magic Wahine Longboard ranges from $850.00 - $884.00, and the Surftech Walden Surfboard Deviled Egg Midlength is priced between $720.00 - $760.00. The Surftech Takayama Surfboard Scorpion 2 Midlength ranges from $718.25 - $900.00, and the Surftech Takayama Surfboard Egg Midlength is priced between $764.00 - $970.00.

In terms of snow gear, the Bogner Womens Snow Bib Cami Salopettes Black (026) is priced at $693.00, down from $990.00. The Bogner Womens Snow Jacket Calie Pink (665) is priced at $1,120.00, down from $1,600.00. The Dragon Snow Goggles RVX Mag OTG Aberration/LL Silver Ion is priced at $189.00, down from $270.00.

Please note that these prices are subject to change and it's always best to check the website for the most current prices and availability. Also, the site offers free shipping on orders over $75. There are also sales events where customers can get up to 50% off on selected items. For example, there was a sale event on October 10, 2023, where customers could get up to 50% off on skis, snowboards, clothing, and accessories.

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